Our Story

About Us

Prime Haven’s story began with a simple yet powerful belief – that every person deserves access to the support they need to live a fulfilling life. We started as a small team of passionate professionals who were determined to make a positive difference in the lives of NDIS participants.

Being an NDIS company is more than just a business – it’s an opportunity to make a meaningful impact in our community. It brings us immense pride to participate in a greater movement that strives to create a more supportive and inclusive community for individuals with disabilities.

We know there is still much work to be done, but we’re excited to be a part of the journey. We’re committed to continuing to learn, grow, and innovate, and we’re honoured to be able to support NDIS participants and their families on their own unique journeys.

Our primary focus is to

Let's achieve your goal together.

At Prime Haven, we support you in achieving a higher quality of life. We acknowledge that each person has their own goals and ambitions, and we are dedicated to collaborating with you to attain the freedom and contentment you desire.

Prime Haven believes that achieving independence, happiness, and comfort is possible and essential. We are driven to find innovative solutions enabling participants to actively participate in their care and make informed decisions about their lives. We provide education and resources so participants have the tools to succeed, whether finding a new job or learning to cook a favourite recipe.

We advocate for participant rights and needs and are committed to maintaining trust and integrity with our participants and stakeholders. We operate transparently and ethically, ensuring our practices align with our mission and values.

Join us on our mission to help NDIS participants achieve independence and happiness. At Prime Haven, we are more than just a support provider – we are a partner you can count on.